Hello everyone! Today, I am going to review on Platypus Cantina, which offers Mexican inspired cuisine.
After reading tons of good reviews online, and looking through the Valentines’ Day menu, Kayden decided to bring me to this restaurant for a 5-course dinner.
The Ambience of Platypus Cantina
Platypus Cantina offers a rather quiet and cozy environment. It would be great though to have some classical music to match the environment.
Food (5-course dinner)

Ceviche

Crab and Pepper Bisque

Hokkaido Scallops

Dry-Hung Ribeye

When we just started our course, there was a couple that sat not far from us. We saw that they left almost the whole steak untouched, and left the restaurant after paying, we were still wondering why did they not eat their steak. After having ours, we understood why. Completely. I took a few bites and stopped eating the meat completely. All I ate was the roasted vegetables below.
Capella Tiramisu

Service at Platypus Cantina
The service throughout the whole dinner was rather disappointing.
First off, Kayden messaged to book the restaurant on 6th February to book the valentine’s dinner. After he mentioned his name and time as requested, the staff did not reply as shown below

As the staff did not respond, Kayden called him and he was told that the booking has been made and he will return the call again later. However, Kayden received no follow-up call and we decided to just believe what he said earlier on, that the booking has been made. When we went there yesterday, we were told that no booking was made under his name. Fortunately, we could show them evidence of him communicating with the staff through the whatsapp messages, and they managed to get us a seat. I could not believe how ridiculous that was – 1. To not respond to a customer’s booking. 2. To verbally mention that the booking has been made, yet it was not.
Second, the service was really slow, and dishes were served really long after one another. We arrived at 7pm, and it took us 2.5 hours to finish a meal, and more than half the time, we were simply waiting for food to be served. I don’t know if this is the norm, or it just so happened to be like this since it is valentine’s day. But the long waiting time between each meal is honestly quite annoying.
Price: $$$
Overall Rating: 2/5
Platypus Cantina
Address: 01-90/91 Bugis Junction 200 Victoria Street Singapore 188021
Opening hours: Mon–Thu 11:30–22:30; Fri–Sat 11:30–23:30; Sun 11:15–22:30